Privacy Policy

1. Who we are

MomSurvey is a market-research panel operated by Mum'sViews Ltd ("we", "us", "our"), a company registered in England & Wales (company number 05753283, registered office Holt Court, 16 Warwick Row, 2nd Floor, Coventry CV1 1EJ, United Kingdom). We are responsible for the personal information described in this policy. For anything to do with your information, contact admin@momsurvey.net.

2. What information we collect

We only collect information you knowingly give us:

  • When you register: your name, email address, and the profile details we need to match you to relevant surveys — such as your age, where in the US you live, whether you are pregnant or have children, and your children's ages.
  • When you take surveys: your answers.
  • When we pay you: the PayPal details needed to send your reward, and a record of what we have paid you.
  • When you enter prize drawings: your entry and, if you win, the details needed to give you the prize.
3. Pregnancy and children — handled plainly

Because MomSurvey is a panel for moms and moms-to-be, some of what you share with us is sensitive:

  • Pregnancy information is health-related. We only hold it with your consent, we use it solely to send you relevant surveys, and you can withdraw that consent at any time by leaving the panel or emailing us.
  • Information about your children (such as their ages) is treated with special care. We collect it only from you, the parent; we never contact children; children cannot join the panel (members must be 18 or over); and we never use children's information for anything except matching you to relevant research.
4. How we use your information

Your information is used for market research only. Specifically, to:

  • send you survey invitations that suit your profile;
  • run the research itself (some surveys are run by us, some by trusted research partners on our behalf);
  • pay your rewards and run the monthly prize drawings; and
  • send you the service emails a panel needs (welcome, account, payment and survey emails).

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. Our clients receive research results in grouped, anonymized form — they see "43% of moms with a baby under 6 months", never your name.

5. Who we share it with

Only with the partners needed to run the panel, working under our instructions:

  • the survey platform that hosts and delivers our questionnaires;
  • PayPal, to pay your rewards;
  • the technology providers that run our website and send our emails.
6. Where your information goes

Mum'sViews Ltd is a United Kingdom company, and your information is processed and stored in the United Kingdom, which has a comprehensive national data-protection law (UK GDPR). By joining the panel you consent to your information being transferred to and processed in the UK.

7. How long we keep it
  • While you are a member: we keep your profile, survey history and reward balance so the panel works for you.
  • When you leave: your removal takes effect immediately — you stop receiving invitations right away. Your personal information is then deleted, except:
    • limited records we must keep by law (for example, payment records for tax purposes); and
    • a minimal suppression record (just enough to make sure we never contact you again by mistake).
  • If your account is inactive for 24 months: we email you notice, and if there is no response within a further month the account may be closed and the same deletion applies.
8. Your privacy rights

Depending on your state, you may have the right to:

  • know and access the personal information we hold about you;
  • have it corrected if it is wrong;
  • have it deleted;
  • opt out of sale, sharing, or targeted advertising (we do none of these, but the right is yours regardless); and
  • not be discriminated against for exercising any of these rights.

To use any of these, email admin@momsurvey.net — we will respond within the timeframe your state's law requires (and within one month in any case). We will need to verify it is really you before acting.

9. Leaving the panel

Two ways, both immediate:

  • Members: log into your account and unsubscribe via the Dashboard; or
  • By email: email admin@momsurvey.net with UNSUBSCRIBE in the subject line.

Deletion then happens as described in section 7. If you have $5 or more in your account and want it, cash out before you unsubscribe (see the Terms & Conditions).

10. Cookies
11. Keeping your information safe

We protect your information with appropriate technical and organizational measures, including encryption and access controls, and we limit access to the people who need it to run the panel.

12. Changes to this policy

We will post the current dated version here, and we will email you about significant changes before they take effect.

13. Contact
  • Data or privacy: admin@momsurvey.net
  • Operator: Mum'sViews Ltd (registered in England & Wales, company number 05753283)